State Farm® Insurance Agent Scott Holley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Clint Carlee
February 20, 2026
5
out of
5
rating by Clint Carlee
"I had a wonderful phone call with Landon. He saved me over 1/2 of what I was paying. Highly recommend Landon."
We responded:
"Clint, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Scott Holley’s Team!"
Payton Grove
February 19, 2026
5
out of
5
rating by Payton Grove
"Terrie went above and beyond when helping me file a claim and get my rental. This was my first accident and I really had no idea what I was doing. She was so kind and answered all of my questions. I can't say enough about Terrie and State Farm!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Scott Holley’s Team. "
Mustafa Kazmi
February 14, 2026
5
out of
5
rating by Mustafa Kazmi
"I had a large water damage at home. All claims were handled vey professionally and kindly. State Farm agent Scott Holley’ office staff (Terrie) was my contact. Terrie responded every inquiry (I had a lot of questions, uncertainties). Terrie helped my communications with the loss adjuster from the beginning.
I don’t wish anyone goes through this kind of damage, but at least I feel good, I had State Farm insurance"
We responded:
"We appreciate your review, Mustafa. We are so happy that you had such a wonderful experience with State Farm Agent Scott Holley’s Team here in Auburn ! "
Jen Shelton
February 14, 2026
5
out of
5
rating by Jen Shelton
"Had a great experience with Nick helping me quote life insurance options for my family and getting our golf cart insured! Highly recommend this office."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Scott Holley’s Team. "
Jasmine Pressley
February 13, 2026
5
out of
5
rating by Jasmine Pressley
"Mrs Terrie was very helpful in assisting me on the claim with my car. She always followed up and made sure everything was done right. She is informative, patient, and the absolute best."
We responded:
"Jasmine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott Holley’s Team—we are always here to help!"
Andrew Shelton
February 11, 2026
5
out of
5
rating by Andrew Shelton
"Every encounter with this office has been amazing. Nick McAnulty has gone above and beyond to help me with anything and everything I have asked, no matter how big or small. Excellent team with excellent leadership."
We responded:
"Andrew, thank you for your wonderful review of State Farm Agent Scott Holley’s Team! Andrew, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Scott Holley’s Team! "
Beautiful Soul
January 12, 2026
5
out of
5
rating by Beautiful Soul
"Awesome Customer Service..Thank You State Farm!!! And thank you Terrie!!!❤️"
We responded:
"Thank you for the great review! Our team loves helping our clients when they are in need. I really appreciate your input.
"
Lanedra Dear
December 26, 2025
5
out of
5
rating by Lanedra Dear
"I had the pleasure of working with Terri Smith during my claims process, and I cannot speak highly enough of her service. From the very beginning, she was attentive, compassionate, and extremely professional. She called to check on me almost daily, patiently answered every question I had, and made sure I fully understood each step of the process. Ms. Terri made an otherwise stressful situation feel manageable. She was an absolute angel throughout the process. I am very grateful for her dedication and outstanding customer service."
We responded:
"Thank you Lanedra! Having great customers such as yourself makes our job so much easier. Mrs. Terrie is a very special part of our team.. Thank you again.
"
Bayden Bruck
December 15, 2025
5
out of
5
rating by Bayden Bruck
"I worked with Jennifer on this one. She’s so sweet and so gracious with how she talks. Anyone in her hands is very lucky."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Joe Newton
December 4, 2025
5
out of
5
rating by Joe Newton
"Jennifer did a wonderful job with the annual review of my auto and home insurance policies. She is a valuable asset to the Scott Holley Insurance Agency and to State Farm Insurance in general."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Scott Mullen
November 20, 2025
5
out of
5
rating by Scott Mullen
"Terrie was fantastic. She reached out to assist right away and followed up on a routine basis along the way. Materials for the repairs were just delivered today and we look forward to returning to normal!"
We responded:
"Thank you Scott for the great review. Terrie and the rest of the team love helping people minimize the risk of everyday life and help State Farm deliver on their promises."
Kenya Thomas
November 15, 2025
5
out of
5
rating by Kenya Thomas
"My claim person was very nice and she made sure I was ok. She checked on me often concerning my vehicle."
We responded:
"We’re honored by your positive feedback Kenya! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!
"
Wayne Bledsoe
October 29, 2025
5
out of
5
rating by Wayne Bledsoe
"Terrie was wonderful to me and my family in the time of need. Thank you so much for your patience with me when I asked questions.
WB"
We responded:
"Thank you for taking the time to share your experience with us! We're thrilled to hear that Terrie provided such wonderful support to you and your family during such a challenging time. We'll be sure to pass along your kind words to Terrie and the rest of our team. If you ever need anything else, please don't hesitate to reach out. "
Alvin Reeder
October 15, 2025
5
out of
5
rating by Alvin Reeder
"really great service"
We responded:
"We’re thankful for your feedback, Alvin! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
D Poole
October 14, 2025
5
out of
5
rating by D Poole
"Terrie Smith you are the best. Keep up the great work."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
MahasinA
October 7, 2025
5
out of
5
rating by MahasinA
"Extremely well"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jason Yohn
September 25, 2025
5
out of
5
rating by Jason Yohn
"Teri Smith is awesome with dealing with claims in a timely manner. She is always helpful and wants to make it as easy as possible."
We responded:
"Thank you for your 5-star review, Jason! My State Farm team and I are happy to be your good neighbor!"
Bryce Barger
September 18, 2025
5
out of
5
rating by Bryce Barger
"Fast, accurate, and reliable. 5/5. Scott Holley and Terri Smith always takes care of me. Truly a family feel here 🤝🙂"
We responded:
"We’re honored by your positive feedback, Bryce! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jimmy Kolaitis
September 11, 2025
5
out of
5
rating by Jimmy Kolaitis
"Terrie has been an absolute pleasure to work with. Communicates well, and is on top of everything."
We responded:
"Thank you for your review, Jimmy! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Andy Wise
September 8, 2025
5
out of
5
rating by Andy Wise
"Excellent service! Terri was so caring and kind. The office called multiple times to check on my family after our wreck. Service was quick and efficient. I would recommend to anyone."
We responded:
"Thank you for reviewing our State Farm office, Andy! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Natalie Killmaster
August 22, 2025
5
out of
5
rating by Natalie Killmaster
"Scott Holly and his team are fantastic. They answered every question, found me the right coverage, and made everything simple. If you want quick responses and real guidance—not sales pressure—go with Scott."
We responded:
"Natalie, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Coleman Cosgrove
August 22, 2025
5
out of
5
rating by Coleman Cosgrove
"Excellent service, clear and consistent communication, no red tape. Very thankful for the team at Scott Holley State Farm."
We responded:
"Thank you so much for your input! You and your family have always been a pleasure to work with, and we're thrilled to have you back in Auburn. Please don't hesitate to reach out if there's anything we can do for you. Thanks again! Let us know if we can ever help. Thanks Again. Scott"
Holli Collins
August 12, 2025
5
out of
5
rating by Holli Collins
"Terrie Smith went above and beyond to help me with my lost items claim. She called me several times throughout the process to check in. She even called the claims department with me on the call to get some of my questions answered! She was always so kind and genuinely wanted to help me get my item replaced. The entire process from start to finish was very quick, because Mrs. Smith did not give up until the claim was settled. She was amazing, helpful, and SO sweet! I truly appreciate her support. I highly recommend State Farm for anyone looking for a trustworthy insurance company."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Kenya Mann
August 8, 2025
5
out of
5
rating by Kenya Mann
"Terrie Smith is an asset to Scott Holley's team. She is professional, courteous, and goes the extra mile to assist their insureds. We have been customers of Scott's for many, many years, and we hope the relationship continues for many more years to come."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Randall Bartlett
August 7, 2025
5
out of
5
rating by Randall Bartlett
"Terrie is the reall deal. She always helps and is great about following up as she said she would. No issues!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"