State Farm® Insurance Agent Scott Holley

"Terrie Smith went above and beyond to help me with my lost items claim. She called me several times throughout the process to check in. She even called the claims department with me on the call to get some of my questions answered! She was always so kind and genuinely wanted to help me get my item replaced. The entire process from start to finish was very quick, because Mrs. Smith did not give up until the claim was settled. She was amazing, helpful, and SO sweet! I truly appreciate her support. I highly recommend State Farm for anyone looking for a trustworthy insurance company."

"When I reached out to Terrie she was forthcoming with information, and I was able to get the claim moving forward."

"Terrie Smith is an asset to Scott Holley's team. She is professional, courteous, and goes the extra mile to assist their insureds. We have been customers of Scott's for many, many years, and we hope the relationship continues for many more years to come."

"Terrie is the reall deal. She always helps and is great about following up as she said she would. No issues!!"

"Agent and staff are very friendly and accessible. Mrs. Terrie is excellent and thoughtful. Highly Recommended"

"Melissa MAKES the world go round. If she didn't, it would just stop. SHE is the reason State Farm is my only choice for insurance."

"State Farm and Miss Terri at the Auburn, AL office have been the BEST!! I have never had to make a claim of any kind in my adult life, regarding accidents or damages until about a month ago. My adult daughter's car was hit, not her fault. Then few weeks later I had to called Miss Terri about a second claim. Miss Terri was the absolute best. She told me what SF was going to do and what I needed to do. She stayed in contact with me to see what progress had been made. The claims department kept in contact as well, even the rental company Enterprise kept in contact with me. I can truly say working with State Farm has been great! Everything State Farm said they would do, State Farm came through!! Thank you Miss Terri and your SF team!"

"Kacy was courteous and well informed with various questions/answers concerning home and auto insurance. The visit was definitely worth our time!"

"Kacy gives fantastic service! I highly recommend her for your interaction with State Farm"

"Terri did an outstanding job helping us when my daughter got hit from behind, totaling her car. Her compassion and kindness, as well as her quick responses are the reasons we love State Farm and have been with your company for many years!!! Thanks so much!"

". Good value for the money. terry was very professional. really cares about customer service"

"Terrie Smith and Steven Watts are wonderful resources at this State Farm Office for my commercial insurance needs."

"Fast Friendly Heart felt Service."

"Terrie has gone above and beyond in helping us with our claim! Terrie provided the very best of “Service Excellence” to us throughout the entire process. She helped to make our issues feel heard, understood, and ultimately resolved. I highly recommend Scott Holley State Farm and his wonderful staff for all your insurance needs!"

"I was involved in a car accident on May 13 and State Farm was so helpful during a stressful situation there nothing I couldn’t do without them. I would like to thank Mrs. Terri and her staff for helping me get through this tough time"

"Terrie was so helpful through this difficult process!"

"Terrie you are a joy! You help made this experience delightful and thank you so much for helping my family."

"We have been extremely blessed by Terrie Smith! She truly helps you with every step of the process while filing a claim. Her professionalism and dedication to making sure you understand the process and her assistance is so helpful. She is a gift to our family!"

"Terrie has gone above and beyond helping us with our claims with State Farm. She has made the process easy and even calls for a follow up. Our experience has been great and I would highly recommend Scott Holley State Farm. We have been with State Farm for over 20 years. Thanks again!"

"After I totaled my car, Terrie went above and beyond to ensure that I didn't overpay for my combined home and car insurance. Even when I forgot about it while distracted by my claim, she followed up multiple times with solutions for reducing my rate. Now looking forward to working with her in person to settle my claim - not something you would normally say in this situation!"

""Mrs. Terrie Smith is a truly exceptional person. She is incredibly helpful, consistently going above and beyond for her customers and demonstrating genuine care in everything she does.""

"Nick was able to get my insurance with a savings of over 300.00. He was soo sweet and made it very painless. I would definitely recommend him!"

"Terrie is wonderful! She helped me so much and answered all of my questions and addressed my concerns during the claim process. Thank you Terrie!"

"My vehicle was totaled a few weeks ago. Terrie Smith made the experience, as it relates to State Farm very stress-free. She constantly checked to see if I needed anything. I never had questions because she answered them before I knew I had them! She handled it all from the car towing, car rental, body shop and payment. Thank you Terrie!"

"Mrs Terry is yhe best. Always there when she was needed. Also called and checked on me alot after my wreck. Love these people!"