Reviews

"Awesome Customer Service..Thank You State Farm!!! And thank you Terrie!!!❤️"

"Everyone I dealt with was nice and courteous. My complaint would be the time it took from the time my claim was filed until the repairs were complete. I am pleased with the repairs."

"Would like to take this opportunity to thank “Terrie” for all her hard work in helping me with my claim.She has a wonderful personality and is very caring, feeling and very unique person.She is very knowledgeable about her job and will help in any way she can. Always get right back with you, and that’s hard to find these days. Again “Terrie “ thank you for everything and I really appreciate it and what you did for me.what. You made this process so much easier than I even thought possible.was so easy with your expertise skills and ability to handle the skills to get the job done. Terrie, thank you again. You are a wonderful person, and I appreciate you so much. Thanks again, Scott is a lucky person to have you as an employee.!!! Keep in touch.!!!!!!!! Audre Carr"

"Savannah was so great to work with while transitioning across state lines."

"Savannah did a great job following up and being helpful with our policy."

"He did a great job matching the insurance we already had and there were a few things he explained to me. He took the time to talk and I didnt feel rushed at all. Besides the negative of being an Auburn fan which we joked about, haha, he was great."

"Super friendly and knowledgeable. Great advice on updating our policies."

"I bought a motorcycle and wanted to get all the paperwork done today. Emma greeted me and got the ball rolling, we had a nice chat while we waited for Samantha, who was going to show Emma how to do a motorcycle policy. The process went quickly and we had a very pleasant conversation about several topics outside the realm of insurance. They also answered a question about my homeowners policy. Before I knew it I was off to the courthouse with a smile on my face after having such a positive transaction with Emma and Samantha. Thank you, ladies!"

"Working with Brooks Bius made everything much easier. He was knowledge, friendly, responsive and helpful."

"Savannah is a huge help anytime with any problems that you may have 10/10 customer service"

"Scott Holley represents State Farm extremely well. He was a pleasure to discuss with what I needed in car coverage and rental coverage. I would recommend him highly to my friends that are looking for the best coverage."

"Melanie was great and look over my policy to make sure I was getting the coverage I needed and explained that when I'm with the company for 3 years I would get some extra discounts"

"My experience with Landon and Savannah at this StateFarm as being excellent. They are very helpful and warm and get you very reasonably priced policies. I enjoy working with them."

"Very helpful and proactive. Checked in to make sure everything was going well with picking up rental car and repairs to my vehicle. Very pleasant to deal with. Quick claim. It’s nice to deal with someone with good customer service in highly automated world! Terrie was wonderful to deal with!"

"I had no problems getting my windshield replaced. State Farm representative Savannah was awesome."

"Nick was extremely great to work with! He made the process very easy & did everything he could to help us get the best rate possible!"

"Savannah was very direct and on point!"

"Scott, you have an awesome team! After my mom passed away Missy and Savannah have been there for me when I needed to close out her policies and open new ones. The transition was seamless. As a person who works with customers and pride myself on great customer service, I am happy to say your team goes above and beyond. That’s a rare gem today. Keep up the great work! I appreciate each of you."

"Savannah was great"

"⭐⭐⭐⭐⭐

Tatum at State Farm in Alabama was absolutely exceptional. She helped me add a new vehicle to my policy as well as another driver, and took the time to explain everything clearly throughout the entire process.

I had plenty of questions, and she was incredibly patient with every one of them. She never made me feel rushed and made sure I understood my coverage and the changes being made before moving forward. She was extremely well spoken, knowledgeable, professional, and genuinely pleasant to deal with.

Customer service like this deserves to be recognized. Tatum made what could have been a complicated process simple and stress-free. State Farm is fortunate to have her representing them.

Without question, a 5-star experience. I would highly recommend Tatum to anyone needing help with their insurance."

"Savannah has helped me several times. from a recent claim on an uninsured motorist to personally calling me to save me money on my premiums. any time I have questions, Savannah and the rest of Scott's team are just a phone call away. Savannah has now figured out a way to save me money on my premiums twice this year alone! she's a superhero."

"Savannah was very helpful when taking care of an issue that arose during a change in my auto insurance. Enjoyed our conversation; she was cheerful, professional, and offered good suggestions. A great asset to my local State Farm agency."

"Tatum is efficient, kind, knowledgeable, and cute as a button. And Savannah is so friendly and helpful. I would recommend both of them to anybody."

"Not smart phone savvy. Ive dealt with both Melonie and Emma several times They are both courteous professional with great personalities Patient with me with my lack of computer skills Very helpful when I talk to them"

"Melonie was very informative and super polite!! She was also very patient with me and all my questions."