State Farm® Insurance Agent Scott Holley

"Terrie is wonderful! She helped me so much and answered all of my questions and addressed my concerns during the claim process. Thank you Terrie!"

"My vehicle was totaled a few weeks ago. Terrie Smith made the experience, as it relates to State Farm very stress-free. She constantly checked to see if I needed anything. I never had questions because she answered them before I knew I had them! She handled it all from the car towing, car rental, body shop and payment. Thank you Terrie!"

"Mrs Terry is yhe best. Always there when she was needed. Also called and checked on me alot after my wreck. Love these people!"

"Ms. Terry consistently went above and beyond to ensure our vehicle was taken care of every time we filed a claim. Her dedication, attentiveness, and exceptional service truly made a difference. She is absolutely amazing!"

"Thank you so much for helping walk me through the process of our claim. Car was fixed in a timely manner now let’s recoup money from the at fault party."

"I have had auto and home claims with State Farm in the past 6 months, both have been handled quickly and efficiently. State Farm does a great job staying in touch with you throughout the process. Very pleased!"

"Terri was very helpful assisting me with getting a rental car and getting everything setup with Joe Hudson Collision to fix my car. She was very polite, knowledgeable and willing to go the extra mile to help me with any other assistance I may have needed. She is definitely a wonderful asset to your company."

"Scott Holley - State Farm Insurance is top-notch! Covering both our home & autos, they have always taken great care of our family. Recently, we experienced not one but two claims simultaneously. Terrie Smith walked us through each step of the process and went above & beyond to help us. Highly recommend!"

"Terri was amazing! She was so helpful during this process and I had to handle nothing! I felt very comfortable and confident during this process that my car was being taken care of and I had no worries. Terri did a great job checking on me."

"We have been with this State Farm office now for around 7+ years and they are great!! Terrie was a HUGE help when we had to file a claim for one of our cars. She called in every couple of days to check in, helped me reach the claims department quickly and easily and made sure I got my car back on time. When she called back one time she even remembered my weekend plans and asked how they went!! She went above and beyond and was super intentional!"

"I tried repeatedly to get in touch with Holley. Never a returned call or email. I set up autodraft multiple times only for it to fail on the due date and had to pay a fee every time. If you want to go with State Farm, go with Kathy Powell. At least her office returned phone calls and tried to keep business. Do yourself a favor and switch to Progressive. I’m saving $600 a year with them with better coverage. And don’t bite on Holley’s State Farm customer service comments. All insurance companies are the same and will fight you rather than protect you. You might as well go with who gives the same coverage for less."

"Excellent service, clear and consistent communication, no red tape. Very thankful for the team at Scott Holley State Farm."

"Terrie, is a great representative of State Farm Insurance!!!"

"We’ve been customers for years but recently, one of the agents, Cam , took the time to explain some questions that we had and also got us set up for even more coverage!! He was very detailed and prompt with all follow ups! I highly recommend doing business with Scott Holley’s office !"

"Terri Smith with State Farm is by far the best insurance agent I have ever had. She not only does everything in her power to help, but you can genuinely tell she cares! She helped me so much with my recent claim and went over and beyond to make sure everything was in order."

"Not happy with the plan I received."

"Was involved in a hit and run which totaled my car. Terrie was great as well as the whole office getting me back into a car! Thank you!"

"Ms. Terri was absolutely wonderful Miss Terry Smith"

"Terrie was beyond helpful. I truly appreciate you guys. 10 out of 10 absolutely recommend!"

"I recently had to file a claim and Terrie held my hand through the entire process. She made the whole experience wonderful. She is kind, thoughtful and thorough! Thank you!"

"The best staff I’ve ever worked with !"

"I couldn’t recommend this office enough. After my wife had a wreck the worked quickly and to make sure we had a rental car and settlement money in hand within days of the accident. Working with Mrs. Terri has been like working with family. She was so kind and knowledgeable. I could be more pleased! Also, they have cookies in their office!😁"

"This review is for Ms. Terrie Smith who has helped me process by accident claim. She has been very supportive and patient throughout the process and directed through right channels to help me. She would call me to check on me and made sure I was getting the support I need."

"Straight crooks! Inflation is one thing but for insurance agents to intentionally enter incorrect information in the computer to get a higher quote is absurd. When I spoke with Scott I was very clear that I only drive my vehicles between 5-10k miles a year because I have several. Upon checking for a better rate I was told my wife's suv was driven 45k a year. Considering she works from home I don't know how that's possible and I clearly specified that to him. My mustang went from 5k to 10k. Long story short these insurance companies are all crooks and want the biggest buck. You just have to be wise enough to catch all their lies and games. They'll do anything for a dollar....very sad. I do not recommend In response to owner, When I spoke to the female representative who was going over my policy she stated that there was even an underage driver listed but she quickly changed her story after I almost screamed. Bottom line is I don't like liars and scammers who do anything for a dollar and I will not be calling your office to hear more lies. I've moved on to someone else who offered the same coverage with lower deductible saving me lots of money. How long will it last? I don't know but I will take my chances. Thanks."

"Terri smith is amazing she has been amazing through this whole accident claims transaction. she has called to Check on me to make sure I was not hurt and doing good. My car was totaled she helped me get through this part and informed me she will help me keep my insurance when I get another car. She has checked on me twice since my accident. This team is amazing I thank God I had this team by my side through this process.. Terri made me feel like family and let me know they just need to know her customers are doing good.. Thank you so much Terri you have made this whole experience so much more easier Rebecca Holland"