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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janice O'Neal

Janice O'Neal

September 6, 2026

5  out of  5
rating by Janice O'Neal
"My vehicle was totaled; Terri helped me every step of the way. She is a caring, concerned person who made me feel like family. She called to inform me of every step; called to see if I had any questions and to see how I am doing. Great representative of State Farm!"
We responded:
"Thank you for the great review Mrs Janice. Terrie and the rest of the team really love helping others and I am blessed to have them part of my team. Thank you again!"
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Tyler Myers

September 4, 2026

5  out of  5
rating by Tyler Myers
"Great Experience. They have been my agent for a few years now. Savannah and Emma did a awesome job of helping nail down a breakdown of some of my policies."
We responded:
"Tyler, thank you for the fantastic review! We’re always here to support you with your insurance needs in Auburn. "
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Tatum Mims

September 1, 2026

5  out of  5
rating by Tatum Mims
"I recently moved my insurance to Scott Holley’s office, and I’ve had a great experience! Nick helped me find the right life insurance policy for my age and current situation, and Landon saved me a lot of money on my auto and renters even with increased coverage. He also wrote me a supplemental health policy, and I’m STILL paying less than I was at my old company without that coverage. I could not recommend them enough!"
We responded:
"Tatum, thank you for the amazing review! Our Auburn insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Scott Holley, your State Farm Agent "
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Lori Shook

September 1, 2026

5  out of  5
rating by Lori Shook
"Terri Smith was a huge help and an awesome person working on my claim. She was very professional and cared that I got my claim in the right hands. She has went out of her way to contact me, multiple times to make sure the adjusters called, and when they (adjusters) did not call she got it re assigned and handled in a timely manner.

Thank you Terri"
We responded:
"Thank you so much for the 5 stars, Lori! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jamie Huffman

September 1, 2026

5  out of  5
rating by Jamie Huffman
"I was hit by a young driver, so I had a lot of questions. I was connected to Terrie by an agent in Scott Holley’s office who said she was phenomenal. I must agree that Terrie is phenomenal. She advised me first of all to give the sheriffs department time to complete the report. I called them when she told me to, and everything had been completed. That was Friday afternoon after work. I thought everybody at State Farm would be off work for the weekend, and I’d have to call back on Monday to start the procedure. Not only was Terrie there Friday afternoon until 5 PM, she called several people to get my repair started. She found the name of the person I was supposed to connect with at USAA, She called him Friday, and got his voicemail. She told me to call back on Monday, which I did, and got his voicemail myself. I called back today, and spoke with him. Within an hour, I had my car lined up at the repair shop, and was called by the repair shop and the rental car company. Without Terrie’s help I’d have been a guy with the sheriffs department report looking up the number for USAA. But Terrie did all of my backup work for me. She called the sheriff’s department, USAA, and me whenever she needed something, and called me on Tuesday to check if I had had success calling the USAA guy. She really went to bat for me and I am immensely grateful to this hard working lady."
We responded:
"Thank you so much for your wonderful feedback of us here at Scott Holley’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Scott Holley’s Insurance Team "
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John Duran

September 1, 2026

5  out of  5
rating by John Duran
"Extremely helpful in getting new vehicle insured."
We responded:
"Hi John, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Scott Holley, Your State Farm Agent "
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Preach Horton

August 31, 2026

5  out of  5
rating by Preach Horton
"Savannah makes me feel super assured in my future with State Farm. She clearly and thoroughly explained to me each process and even helped me understand what my insurance even was. I’m 20, and thanks to her I understand my future a little better now. Thank you so much."
We responded:
"Thank you so much for the 5 stars, Preach! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Dane Griswold

Dane Griswold

August 31, 2026

5  out of  5
rating by Dane Griswold
"Savannah provided excellent service, she was extremely helpful and is enjoyable person to work with."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Logan Robert

August 31, 2026

5  out of  5
rating by Logan Robert
"Tatum was very happy and very helpful!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Carla McGaster

August 28, 2026

5  out of  5
rating by Carla McGaster
"I had a wonderful experience working with Savannah at Scott Holley State Farm. She was professional, patient, knowledgeable, and very helpful throughout the entire process. Savannah took the time to answer all of my questions and made sure I understood everything before making any decisions. She truly went above and beyond to make the experience easy and stress-free. I really appreciate her excellent customer service and would definitely recommend Savannah to anyone looking for a great insurance agent!"
We responded:
"Thanks so much for the amazing review, Carla! We really appreciate your support here in Auburn. Just reach out anytime if you need us - we’re here for you. "
Profile photo of Harold Bruner

Harold Bruner

August 28, 2026

5  out of  5
rating by Harold Bruner
"I had an issue at renewal. Tatum worked diligently and in a timely manner to resolve it. Great service and outcome."
We responded:
"Hi Harold, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Scott Holley’s team.  Please reach out to us if any questions come up!  - Scott Holley’s Insurance Team "
Profile photo of Ray Garza

Ray Garza

August 27, 2026

5  out of  5
rating by Ray Garza
"The best service I have received from an insurance company! Savannah took care of me and my issues from start to finish. She kept me informed each step of the way, always following up to ensure that I understood what was happening and what was needed, and she did it all with such a kind demeanor. Thanks to Savannah and the team at Scott Holley State Farm Insurance for taking care of me and my family, for helping to lower my premiums, and for the delicious cookies!"
We responded:
"Thank you for the 5-star review, Ray! We’re proud to serve the Auburn community and truly appreciate your support. "
Profile photo of Jim Dudlo

Jim Dudlo

August 27, 2026

5  out of  5
rating by Jim Dudlo
"Savannah Reetz has been an absolute pleasure to work with in securing a renters and personal articles insurance policy for my daughter attending Auburn."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Auburn insurance team. "
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Joe Turk

August 25, 2026

5  out of  5
rating by Joe Turk
"Tatum miss is very sweet and smart she helped me with my insurance a lot!"
We responded:
"Thank you so much for your wonderful feedback of us here at Scott Holley’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Scott Holley’s Insurance Team "
Profile photo of Cheryl Turk

Cheryl Turk

August 24, 2026

5  out of  5
rating by Cheryl Turk
"Tatum was so awesome, her customer service 👏 is beyond a 10, very professional and friendly"
We responded:
"Thank you so much for your wonderful feedback of us here at Scott Holley’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Scott Holley’s Insurance Team "
Profile photo of Raymond Sturz

Raymond Sturz

August 24, 2026

4  out of  5
rating by Raymond Sturz
"Our question was answered about the emails we kept getting about State Farm Mutual Dividend Payment"
We responded:
"Raymond, thank you for your kind 4-star rating! We’re so glad to hear you had a good experience with our team—we appreciate your feedback. "
Profile photo of Pat Bennett

Pat Bennett

August 21, 2026

5  out of  5
rating by Pat Bennett
"Melonie was truly a rock star! She spent so much time with us, patiently answering all of our questions and thoroughly reviewing our auto and homeowners insurance coverage. She also took the time to explain additional coverage options that we could consider. We never felt rushed, and she made sure we understood everything before moving on. Melanie was incredibly patient, knowledgeable, and thorough. We really appreciate the time and care she gave us!"
We responded:
"Thank you so much for your wonderful feedback of us here at Scott Holley’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Scott Holley’s Insurance Team "
Profile photo of Ken Chandler

Ken Chandler

August 21, 2026

5  out of  5
rating by Ken Chandler
"Melanie was awesome she took care of me within 3 min, where as was on AI for bout 10 min, just trying to pay bill"
We responded:
"Thank you so much for your kind review, Ken!  If you need insurance assistance, we are just an email or call away! - Scott Holley, your State Farm Agent   "
Profile photo of Carol Effinger

Carol Effinger

August 20, 2026

5  out of  5
rating by Carol Effinger
"Nick has been very helpful, above and beyond for me. Besides setting up my vehicle insurance, he helped me with my sister’s needs on her vehicle coverage as well. I highly recommend Nick as an excellent agent!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Charlotte Cofield

Charlotte Cofield

August 18, 2026

5  out of  5
rating by Charlotte Cofield
"Savanna is very polite and helpful. She informed me of aome updates to one of my policies."
Profile photo of Cherry Groat

Cherry Groat

August 17, 2026

5  out of  5
rating by Cherry Groat
"Savanah was very pleasant snd knowledgeable. Enjoyed my update experience with her."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Scott Holley’s team. "
Profile photo of Angela Hand

Angela Hand

August 17, 2026

5  out of  5
rating by Angela Hand
"Savannah provided excellent service helping me with a billing change."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Auburn insurance team. "
Profile photo of Jeffrey Dowdell

Jeffrey Dowdell

August 14, 2026

5  out of  5
rating by Jeffrey Dowdell
"State Farm offers me a rewarding experience for automobile protection. Missy, Emma, and Tatum are awesome, outstanding, very professional towards me. They are class acts to me. Thank you State Farm at Dean Road."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Johnny Stackhouse

August 14, 2026

5  out of  5
rating by Johnny Stackhouse
"Savanah was very helpful and quickly helped me with my needs."
We responded:
"Wow, thank you for the 5-star review, Johnny! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Rodger Getz

August 14, 2026

5  out of  5
rating by Rodger Getz
"Savannah was fast and efficient in moving my insurance to my new vehicle."
We responded:
"Rodger, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Auburn insurance team! - Your State Farm Agent, Scott Holley "